Privacy policy
Privacy Policy
This Privacy Policy describes how Crafty Tomato (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, make a purchase, make a reservation, or otherwise interact with our website or services.
Collecting Personal Information
When you visit our site, make a purchase, make a reservation, or contact us, we collect certain personal information about you.
Personal Information You Provide
Depending on how you interact with us, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely by third-party providers)
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Order, reservation, or class details
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Communications you send to us
Information Automatically Collected
When you visit our website, we automatically collect certain information, including:
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Device and browser information
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IP address
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Time zone
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Pages visited and interaction data
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Cookies and similar tracking technologies
This information helps us understand how customers use our site and improve our services.
Cookies
We use cookies and similar technologies to power our website, analyze performance, and improve your experience.
You can control cookies through your browser settings, but disabling cookies may affect site functionality.
How We Use Your Personal Information
We use your personal information to:
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Process orders, reservations, and payments
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Communicate with you about purchases, bookings, or changes
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Provide customer support
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Send transactional emails or SMS messages (such as confirmations and reminders)
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Send marketing communications if you have opted in
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Improve our website and services
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Prevent fraud and unauthorized activity
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Comply with legal and regulatory requirements
We do not sell your personal information.
SMS & Reservation Communications
If you provide your phone number, you may receive transactional SMS messages related to:
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Reservation confirmations
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Class reminders
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Important schedule or policy updates
Marketing SMS messages are sent only if you opt in.
You may opt out of marketing SMS at any time by following the instructions in the message.
Opting out of marketing messages does not prevent us from sending essential transactional messages related to your reservation or purchase.
Sharing Personal Information
We share your personal information with trusted third parties only as necessary to operate our business, including:
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Shopify (our e-commerce platform)
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Payment processors
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Email and SMS service providers
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Analytics and website performance tools
These third parties are required to protect your information and use it only for authorized purposes.
Retention
We retain your personal information only as long as necessary to:
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Fulfill orders and reservations
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Maintain business, accounting, and tax records
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Resolve disputes
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Comply with legal obligations
Your Rights (Arizona & U.S. Consumers)
If you are an Arizona resident or U.S. consumer, you have the right to:
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Request access to personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information, subject to legal requirements
To exercise these rights, please contact us using the information below.
We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Security
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact
For questions about this Privacy Policy or to exercise your rights, contact us at: